This policy explains how Elite Chair collects and uses personal data when you use our booking app and related pages.
1. What we collect
- Contact details (such as name, email, phone) to manage your bookings.
- Booking details (selected barber/services, appointment time, notes you add).
- Device and usage data (basic logs) to keep the service secure and reliable.
2. How we use your data
- To create and manage appointments, and contact you about changes.
- To provide customer support.
- To protect the service from fraud or misuse.
- To improve the app experience and performance.
3. Payments
If payments or deposits are enabled, payment processing is handled by our payment provider. We do not store full card details on our systems.
4. Legal bases
- Contract: to provide the booking service you request.
- Legitimate interests: to operate and secure the service.
- Consent: where required (for example, certain marketing messages).
5. Sharing
We only share data with service providers that help us run the booking service (for example hosting, email delivery, payments), and only to the extent necessary.
6. Retention
We keep personal data only as long as needed for booking history, support, and legal obligations. We will delete or anonymise data when it is no longer needed.
7. Your rights
- Access, correction, deletion, and restriction of processing.
- Object to processing in certain circumstances.
- Data portability where applicable.
8. Cookies
We may use essential cookies or local storage to keep you signed in and make the app work properly. If analytics are enabled, they will be used to understand performance and improve the experience.
9. Contact
If you have questions about privacy, contact us via the details shown on our website.